4. Training mentors and training unit development
As the organisation has designed and developed the infrastructure and contents of the training and workshop organisation, the people who would attend would be in the position to implement in their work, the scenarios taught. They can through their everyday activities, apply their new knowledge and skills to their work routine.
The organisation should at this point design a mentoring process as a support structure to guide and provide to their employees. The mentor might differ from the actual trainer of the sessions, thus, a mentoring programme (training) should also be put in place. As this relates to the organisational level, the approach taken should be theoretical allowing for the development of a mentoring training programme, complete with description of units and modules.
Finally, in order to measure the impact and the transferability or the results in the organisation and the related department, an evaluation process needs to be put in place. This evaluation will help both the mentors and the trainees to assess what they have learned but also if the mentoring process is successful.